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Beyond the Numbers - How Remote Monitoring Elevates Whole-Person Care

By Nicole Hansen, RN, BSN — Director of Client Success, AMC Health

Virtual Care

When most people hear “remote monitoring,” they picture blood pressure cuffs or glucose meters sending readings into a portal. That’s important, but if that’s all we do, we’re missing the point. 

As a nurse, I know that health doesn’t happen in a vacuum. Patients struggle with depression, with food insecurity, with medication costs, with transportation. These are the realities that drive outcomes just as much as blood pressure or A1c levels. 

That’s why AMC Health has expanded RPM and RTM far beyond vital signs: 

  • Capturing Social Determinants of Health (SDOH): We integrate surveys that screen for food insecurity, housing instability, and transportation barriers. These aren’t just checkboxes—they trigger follow-ups and resources. 
  • Mental health assessments: Depression and anxiety directly impact chronic disease management. Our programs include validated tools to monitor and escalate mental health needs. 
  • Education and engagement: Patients get condition-specific education, nudges, and surveys—because knowledge builds confidence, and confidence drives adherence. 
  • Automated workflows: Behind the scenes, we filter noise, automate escalations, and streamline clinician workflows, so the right patients get the right outreach at the right time. 

This is the future of value-based care: not only meeting quality metrics, but actually understanding and supporting the whole patient. 

For providers, that means fewer readmissions, better Stars and HEDIS performance, and stronger financial sustainability. For patients, it means feeling seen, supported, and cared for, even when no nurse is physically in the room. 

Remote monitoring is not about replacing care, it’s about extending it. And with the right partner, it becomes a force multiplier for every clinician and every patient. 

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