---
title: The 2025 RPM & Virtual Care Summit | AMC Health
description: By Nicole Hansen, RN, BSN — Director of Client Success, AMC Health
---

[Blog | AMC Health ](https://blog.amchealth.com)

# [The 2025 RPM & Virtual Care Summit | AMC Health](https://blog.amchealth.com/the-2025-rpm-and-virtual-care-summit)

 Written by [Nicole Hansen](https://blog.amchealth.com/author/nicole-hansen) | Oct 29, 2025 4:00:02 AM

The 2025 RPM & Virtual Care Summit in Las Vegas brought together executives, clinicians, researchers, vendors, and policymakers to take stock of where remote patient monitoring really stands today. 

The mood was pragmatic: optimism about RPM’s potential, but sober recognition of the structural, policy, and operational challenges that still stand in the way of scale. 

Here’s what stood out to me as both a nurse and someone who helps health systems implement RPM every day. 

## 1. **RPM Works…. But It’s Not Yet “In the Bones”** 

Across academic medical centers, health systems, and provider groups, the message was the same: **RPM saves lives, but it hasn’t yet been fully built into enterprise operations.** 

- Staffing models are still inconsistent. 

- Programs vary widely between flexible pilots and rigid, standardized approaches. 

- Leaders are still asking how to measure outcomes that matter to both patients *and* CFOs. 

Or as one speaker put it: *“We know RPM works. We just haven’t figured out how to make it part of the system’s DNA.”* **

## 2. Pain Points Are Shared Everywhere

Even the most advanced organizations flagged the same challenges: 

- **Clinical staffing shortages** —> most lack protected FTEs for RPM. 

- **Integration friction** —> device platforms and EHRs still don’t talk well enough. 

- **Reimbursement uncertainty** —> CPT codes exist but lack long-term guarantees. 

- **Digital divide** —> broadband and tech literacy gaps limit access. 

- **Data without action** —> lots of dashboards, but slow translation into timely workflows. 

As one panelist said: *“We’re not short on data. We’re short on good decisions and timely action.”*

## 3. AI & Automation: Excitement, With Guardrails

Artificial intelligence was everywhere at this summit. Use cases included: 

- Risk stratification to flag disengagement or early decompensation 

- Alert triage to prioritize RN follow-up 

- Note summarization and workflow nudges 

But the caution was just as loud as the enthusiasm: 

- Providers want **support, not replacement** of clinical judgment. 
- Black-box models won’t fly. 
- AI must **reduce noise and workload, not add another dashboard.** 

## **4. What Success Looks Like**

Several systems showed what’s possible when RPM is embedded well: 

- **UMMC: **Demonstrated meaningful improvements in hypertension outcomes across Mississippi, one of the nation’s most challenging and underserved populations, by combining tailored enrollment strategies with community engagement. 

- **Michigan Medicine**: Achieved a **59% reduction in hospital admissions within six months** of RPM enrollment, including high-risk conditions such as heart failure and hypertension. 

- **Mayo Clinic**: Demonstrated how RPM can extend safely into oncology and other complex populations, lowering acute care utilization while maintaining high patient satisfaction and proving scalability. 

- **NYU Langone**: Rapidly expanded RPM post-COVID by embedding monitoring into existing clinical workflows, enabling sustainable scale. 

- **Atlantic Health**: Applied predictive analytics to target nurse outreach, ensuring care team resources were focused where patients needed it most. 

Together, these case studies underscored a clear message: when RPM is integrated into real workflows, supported by data and engagement strategies, it drives measurable outcomes, equity, and sustainability at scale. 

## **5. ****Policy Is Still the Wild Card**

The policy conversation was sobering: 

- Pandemic-era flexibilities are expiring. 

- CPT codes are reimbursed now, but lack stability. 

- Cross-state licensure continues to block scale. 

- Advocacy gaps remain: too few systems are telling Washington what’s really happening on the ground. 

The advice from the stage was clear: *“Stop making vague claims about cost savings. Show executives and policymakers the risk you’re mitigating.”* 

## **What This Means for AMC Health** 

The summit reinforced exactly where AMC Health is leaning: 

- **Human-first AI and automation** that cut through noise, reduce RN workload, and surface real risk. 
- **Outcome-focused storytelling **demonstrating reduced readmissions, improved chronic disease metrics, and ROI per avoided hospitalization + shortened length of stay. 
- **Platform consolidation **with fewer vendors, unified dashboards, and EHR integration that reduces friction. 
- **Policy readiness **in helping clients navigate reimbursement shifts and regulatory changes. 
- **Equity at the core **with tools designed to reach underserved populations with accessible formats. 

#### **Final Thought** 

The 2025 RPM Summit made one thing clear: **virtual care isn’t going away, but the next phase will be defined by real outcomes, thoughtful automation, and system-wide alignment.** 

For AMC Health, this isn’t theoretical. It’s what we’re doing now: embedding consultative expertise, automation, SDOH and behavioral health screening, patient education, and data integration into every program. 

If you missed the summit, here’s the takeaway: **RPM is no longer a side project. It’s the foundation of the next era of care,  and with the right partner, it’s ready to scale.** 

[View full post](https://blog.amchealth.com/the-2025-rpm-and-virtual-care-summit)

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