From reducing hospital readmission rates to alleviating clinician burnout, Remote Patient Monitoring services have wide-ranging benefits. Many of these provide direct benefits to providers and payers while better supporting patients at the same time. Research supports these benefits to payers and providers, and our services have demonstrated numerous examples of successful outcomes through the use of telehealth.
Health systems can expect their own benefits from using Remote Patient Monitoring services or RPM. Benefits of RPM for providers include:
- The healthcare provider and patient turn into a collaborative team addressing health goals together.
- Telehealth methods support a team-based provider approach that helps reduce staff burnout while also providing improved patient care and outcomes.
- This technology can be used as a tool that supports the human touch of clinicians.
- RPM can result in fewer in-person visits, which alleviates strain on clinical and office staff.
- It provides a solution to ease the burden of staffing challenges.
- This technology supports follow-ups and ongoing care to help improve outcomes, gain patient health information, identify risk and reduce problems and hospital readmissions.
- RPM enhances care for chronic, complex, and high-risk medical situations.
- Telehealth provides an additional service as a new channel for increasing revenue.
- It improves access to care for patients who have barriers impeding their visits and health goals, and it helps solve patient isolation.
Health plans also stand to benefit from the use of Remote Patient Monitoring serves including:
- Providing a seamless experience and a range of services for members helps make payers more competitive in the marketplace.
- Health plans gain a holistic view of a member’s health.
- Offering telehealth options in addition to RPM creates a better member experience that results in improved ratings and satisfaction scores.
- Telehealth services also improve access to health care and quality of care for members.
- Virtual care programs can be tailored to identify candidates, help them to enroll, and encourage them to comply with care recommendations.
- The associated technology can offer data and analytics on risk stratification and program success.
- It can help to reduce costs for members and health plans.
Outcomes of Remote Patient Monitoring Services
Many studies have supported the benefits of telehealth and RPM in particular, including for providers and payers.
One study considered how RPM helped create cost savings for payers. It looked at heart failure, which it stated is the main reason for hospitalization and hospital readmissions. The peer-reviewed study found that money was saved by using RPM with this population after discharging, which resulted in:
- 11% cost savings
- 23% hospital readmission reduction
- 3.3 times ROI
- Reduction of about $216 cost per member per month (PMPM)
AMC Health offers advanced monitored caregiving that enables providers and payers to maximize the benefits of RPM and telehealth. AMC Health has achieved positive outcomes through Remote Patient Monitoring and telecare management (TCM).
Specific outcomes for patients, providers, and payers have included:
- 44% reduction in 30-day readmissions and 28% reduction in hospitalizations
- 72% continuous hypertension control at 18 months and 81% continuous glycemic control improvement
- 65% reduced risk of microvascular complications, 29% reduced risk of heart attacks, and 25% reduced risk of stroke
- 70% increase in patient satisfaction
- 3:1 return on investment
A study used an AMC Health landline telemonitoring modem with a monitor for patients with type 2 diabetes to use at home. Study participants included urban Medicaid patients who had poorly-controlled type 2 diabetes and was deemed an “effective diabetes telehealth program.” Within six months, patients showed an improvement of 1.8 points in HbA1C, and there was a 3.3 point improvement for the patients who completed the program.
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Remote Patient Monitoring services and other forms of telehealth can provide an array of benefits, which are supported by research studies and statistics showing positive outcomes. In addition to providing better care and more access for patients themselves, RPM benefits health systems and health plans.
For providers interested in learning more about the benefits of RPM, watch our on-demand webinar about staff shortages and virtual care.
Payers, read about this case study on reducing hospitalization and care costs.